Shipping policy
Thank you for shopping with us! We take great care in creating and packaging every handmade item.
Processing Time
All orders are processed within 2-5 business day. Custom or personalized order may require additional processing time. You will be notified if there are any delays.
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location and the size of your order.
Estimated delivery times:
- Standard Shipping: 7-10 business days
- Expedited Shipping: When applicable
Please note that delivery times are estimates and may vary due to carrier delays, Weather, or holidays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your packages progress.
Damaged or lost Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of damaged item and packaging. We will work with you to resolve the issue as quickly as possible.
If your package is lost in transit, please contact us so we can assist in filing a claim with the shipping carrier.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped in an incorrect address provided by the customer. Additional shipping changes may apply if package is returned and needs to be reshipped.
Shipping Restrictions
at this time, we ship with the United States, if you are interested in international shipping, please contact us before placing your order.
If you have any questions about your order or our shipping policy, please don't hesitate to contact us. We appreciate your support of are handmade business.
We ship UPS Ground and Ground Saver. Personalized or customized items will be shipped once they are complete. Product completion can take up 2 weeks depending on product.